Rads Jewellery is committed to our clientele’s satisfaction, which is why we offer a full money-back guarantee. From the time an order is picked up, you have 30 to bring it back for a full refund or exchange. If 30 days have gone by since your order purchase (in-store) or order pick up (from online), then we unfortunately cannot offer you any sort of reimbursement.
To be eligible for a return, your item must be in the same new and unused condition that you purchased it at. It must also be in the original packaging (i.e. ring box, pendant box, etc.) and come with the appropriate receipt for proof of purchase. Once these conditions have been met, we will gladly refund you for your order.